YOUR SAFETY

Every ride.
Safe by design.

Safety isn't a feature — it's the foundation TruRout is built on. From driver vetting to live trip sharing, every detail is designed to protect you.

Driver Verification

Every driver completes NIC, licence, and vehicle checks before their first ride. Re-verified every six months.

SOS in Two Taps

Hold the safety button to alert your emergency contacts and 119 with your live GPS location instantly.

YOUR SAFETY

How we keep you safe

Every driver completes NIC, licence, and vehicle checks before their first ride. Re-verified every six months.

Hold the safety button to alert your emergency contacts and 119 with your live GPS location instantly.

Share a live link with family. They see the driver name, photo, route, and your ETA — end to end.

Every trip is rated. Drivers below our threshold are reviewed and suspended. You always know who you're riding with.

All TruRout rides are covered by third-party liability insurance, giving you peace of mind on every journey.

Our safety team is reachable around the clock. Report an incident any time — we respond within the hour.

During the ride

SOS in Two Taps
Hold the safety button to alert your emergency contacts and 119 with your live GPS location instantly.
Live Trip Sharing
Share a live link with family. They see the driver name, photo, route, and your ETA — end to end.
Insurance Coverage
All TruRout rides are covered by third-party liability insurance, giving you peace of mind on every journey.

Before the ride

Driver Verification
Every driver completes NIC, licence, and vehicle checks before their first ride. Re-verified every six months.
Ratings & Accountability
Every trip is rated. Drivers below our threshold are reviewed and suspended. You always know who you're riding with.
24/7 Safety Support
Our safety team is reachable around the clock. Report an incident any time — we respond within the hour.