FOR RIDERS

Get a ride
in minutes.

Real, verified Sri Lankan drivers. Upfront fares. No surge surprises, no hidden fees.

3 min

Avg. pickup time

100%

Upfront pricing

Walk through the app

03 / 05

EVERY RIDE

Built around your peace of mind.

Every feature in the rider app exists to answer one question that mattered most to Sri Lankan riders we spoke to.

Upfront fares. No surprises.

The fare you see is the fare you pay. No surge multipliers. No "destination fees." Whether it's noon or 2 a.m., the price is locked the moment you book.

Verified drivers

Every driver passes ID, license, and vehicle checks. Star ratings live, and we read every review.

Pay your way

Cash, card, or Trurout Wallet. Whatever's in your wallet works. Wallet credit for frequent riders.

Live tracking

Watch your driver approach in real time. Share your trip with family in one tap.

24/7 support

Real humans answer in Sinhala, Tamil, and English. Average wait: under few seconds.

HOW IT WORKS

Four taps. One ride.

Open the app

Tap once. We know where you are. Type or pin your destination.

See the fare

Locked-in price, ETA, and matched driver — all before you confirm.

Track to pickup

Watch your driver arrive on the live map. Message or call from inside the app.

Ride and rate

Pay how you like. Tap five stars when your driver was great. We listen.

SAFETY FIRST

Built to be the safest ride home.

Driver verification

NIC, license, and vehicle inspections every six months. Photo, name, and rating before you board.

SOS in two taps

Hold the safety button to alert emergency contacts and 119 with your live location.

Trip sharing

Send a live link to family. They see the route, the driver, and your ETA, end to end.

Rider Rewards & Loyalty

Every 10th ride is on us.

The more you ride, the more you earn back. Track your journey up the tiers, and pocket a free ride every ten trips.

Free-ride credit

Up to Rs. 500

Every 10th trip earns a free-ride credit, applied automatically to your next booking. No code needed.

Auto-applied on your next ride
Valid for 60 days
Counts your lifetime trips — never resets

Your loyalty tier

Climb the ranks as you ride

Your tier is based on trips within your personal 12-month cycle. The app always shows how many rides to the next level.

1Bronze

1–4 trips

2Silver

5–9 trips

3Gold

10–19 trips

4Platinum

20+ trips

Invite a friend · you both get Rs. 100

When a friend completes their first trip with your link, you each get Rs. 100 credit on your next ride.

Rewards are issued automatically — no redemption codes required.

FAQ

Things riders ask us most.

Still have questions? Our support team replies in under few seconds.

From the moment you request a ride, we combine the distance, estimated time, and a base fare to show you the final amount up front. The price you see when you book is what you pay — no surge pricing, and no surprises at the end of the trip.

We re-match you within 30 seconds and the new driver's ETA is shown immediately. Repeated cancellations affect a driver's rating.

Yes. Cash, card, and TruRout wallet are all supported. Choose your method before you confirm the ride.

Open the Support section and connect with our agent, he will get back to you in 30 minutes

We're live in Colombo and expanding city-by-city. Jaffna, Nuwara Eliya, Kandy, Galle and Trincolmalee are next on the roadmap. Add your city in the app to get notified.

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